LEADERSHIP PROFILE: Expectations for Leaders & Aspiring Leaders
Confident, Positive & Inspirational
- Driven to win with a passion for our business
- Attracts and retains great people
- Brings out the best in individuals and teams and makes things fun
- Show perseverance and resilience in bad times
- Recognize and reward the contributions of others, both in little ways and more formally
- Cares about people
Planners
- Have a vision and proactively takes action to implement it
- Develops tomorrow’s leaders
- Creates an organization that starts with the customer
- Builds organizational capabilities today that we will need tomorrow
- Seeks continuous improvement and creates a learning environment
Self-Aware & Authentic
- Speaks candidly but with respect, not rounding corners
- Has no time for internal politics
- Is grounded, authentic and genuine and doesn’t take themselves too seriously
- Uncover problems, fix them and learn from them
- Recognize their own strengths and weaknesses
Doers & Accountable
- Gets things done
- Focus’ on what matters
- Knows their business from the ground up and customer in
- Finds a way to out-perform, not settling for average
- Delivers superior results for all stakeholders in both the short and long-term
- Own their results – don’t blame others
- Are willing to personally wear problems
Uncompromising
- Does the right thing to the highest ethical standards
- Puts the interests of the organization above their own and their department’s
- Treats people with respect
- Actions speak louder than words
- Acts as a role model publicly and privately
- Demonstrates loyalty and responsibility to our company
Problem Solvers/Demonstrate Great Judgement
- Makes pragmatic decisions, using a mix of intellect, experience and street smarts
- Deals with tough issues fairly, decisively and calmly
- Makes timely decisions, even in ambiguous, rapidly changing situations
- Takes intelligent and prudent risks
- Makes decisions based on what’s best for the company not their ego
Team Player
- Driven to win for the dealership team
- Makes things happen by leveraging partners & vendors
- Uses positive influence not power to deliver results
- Trusts their partners in other departments
- Work well with people who are different than they are, celebrates diversity
JUDGEMENT/PROBLEM SOLVERS
- Makes pragmatic decisions, using a mix of intellect, experience and street smarts
- Deals with tough issues fairly, decisively and calmly
- Makes timely decisions, even in ambiguous, rapidly changing situations
- Takes intelligent and prudent risks
- Makes decisions based on what’s best for the company not their ego
UNCOMPROMISING
- Does the right thing to the highest ethical standards
- Puts the interests of the organization above their own and their department’s
- Treats people with respect
- Actions speak louder than words
- Acts as a role model publicly and privately
- Demonstrates loyalty and responsibility to our company
SELF-AWARE & AUTHENTIC
- Speaks candidly but with respect, not rounding corners
- Has no time for internal politics
- Grounded, authentic & genuine & doesn’t take themselves too seriously
- Uncovers problems, fixes them and learns from them
- Recognizes their own strengths and weaknesses
TRUST BUILDER
- Their own actions follow what they expect from others
- Does what he/she says they are going to do
- Provides regular forum for their team to feel heard
- Selflessness
- Doesn’t partake in negative backroom talking
- Communicates often & clearly
DOER’S & ACCOUNTABLE
- Gets things done
- Focuses on what matters
- Knows their business from the ground up and customer in
- Finds a way to out perform, not settling for average
- Delivers superior results for all stakeholders in both the short and long-term
- Owns their results – doesn’t blame others
- Are willing to personally wear problems
ORGANIZATIONAL PLANNERS
- Have a vision and proactively takes action to implement it
- Develops tomorrow’s leaders
- Creates an organization that starts with the customer
- Builds organizational capabilities today that we will need tomorrow
- Seeks continuous improvement and creates a learning environment
- Builds AND sustains process
INSPIRATIONAL, CONFIDENT & POSITIVE
- Driven to win with a passion for our business
- Attracts and retains great people
- Brings out the best in individuals and teams and makes things fun
- Show perseverance and resilience in bad times
- Recognize and reward the contributions of others, both in little ways and more formally
- Cares about people
TEAM PLAYER
- Driven to win for the dealership team
- Makes things happen by leveraging partners & vendors
- Uses positive influence not power to deliver results
- Trusts their partners in other departments
- Work well with people who are different than they are, celebrates diversity